Business Analyst Cloud Computing

Business Analyst Cloud Computing – Marketing Cloud implementations, Studio, Content Builder, Journey Builder and Automation Studio, Salesforce CRM, Agile Scrum

Role:

For our client in the Pharma industry based in Kaiseraugst we are looking for a Business Analyst Cloud Computing.

As a Senior SFMC Consultant/BA in the Product team, you will be heavily involved in the global implementation and delivery of Marketing Cloud. While mostly focused on delivery, you may be involved across the entire product lifecycle which includes Road-mapping and working with implementation partners. An integral part of your role will be working with internal stakeholders to further their digital marketing through Marketing Cloud usage. You will act as a trusted source of knowledge to advise stakeholders in line with Marketing Cloud best practice and its growing number of capabilities to ultimately build a vision for a multi-channel roadmap.

The perfect candidate: The perfect candidate is someone with a Marketing and Cloud Computing background. Someone with salesforce marketing cloud experience who can fit into a mature team and help define common business processes across affiliates and translate those requirements into user stories for product development and configuration as well as help manage new demand intake.

Areas of responsibility:

• Salesforce Marketing Cloud Road-mapping, implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations,
  * Lead requirements gathering, support solution design, and write user stories.
  * Communicate project concepts and outcomes to client project stakeholders,
  * Design and implement, for automated email/mobile journeys using Email Studio, Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further
  * Actively participate in an agile manner to align activities with other team members.
  * Serve as the subject matter expert and as the main point of contact for the solutions team
  * Experience in reporting and analyzing email activity using Email Studio reports, Journey Builder, Analytics Builder and Einstein Engagement
  * Good Knowledge of design and integrations between Marketing Cloud and 3rd party

applications or data sources
* Conduct Demos and actively promote user adoption of Marketing Cloud,
* Have a track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines

Professional and technical requirements:
* Bachelor’s, postgraduate degree or professional qualification in Marketing or IT/Cloud Computing
* Min. 4 years of experience working hands-on in Marketing Cloud implementations, ideally involving integrations with Salesforce core and other platforms
* Extensive experience using a wide range of Marketing Cloud Modules most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and ideally also Cloud Pages and Mobile Studio
* Experience with Salesforce CRM (Sales & Service Cloud, Communities)
* Working with an Agile Scrum Team
* Ability to work with stakeholders to design customer journeys, and associated data models
* Conceptual understanding, to be able to establish data models, work with API’s and configurations
* Have a ‚can-do‘ attitude and be a good team player
* Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives

Nice to Haves:

• Pharmaceutical/Healthcare (especially Iqvia Platform) experience
  * Desirable experience: Interaction Studio, Commerce Cloud, Salesforce CDP, Advertising Studio, Social Studio
  * Experience with Google Analytics (360), PPC Advertising
  * Knowledge of 1 or more of the 6 programming languages in SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL (and query Studio experience) or Guide Template Language).

Reference no: 921076SKN

Role: Business Analyst Cloud Computing

Industry: Pharmaceutical industry

Workload: 100%

Location: Kaiseraugst, Switzerland

Start date: asap

Duration: 6 months contract, with possible extension

About us:

ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.