Business Process – Capability Specialist (m/w/d)

Business Process – Capability Specialist (m/w/d) – Lean Six Sigma/ Green Belt / business operation /LEAN / APICS

Backgound:
The role will focus on connecting our external supplier community to continuous improvement and transformation of business processes and strategies.
You will act as Stewart for our external supplier community as a deep subject matter expert in business processes and associated system(s), with demonstrated process improvement skills, including Lean / Agile. Together with the Business Capabilities Owner (BCO) community, you will be driving the implementation of continuous improvement in the business process and related system(s) and data with our external partners. You will guide the implementation of iCollab Supplier/Supply Chain collaboration platform in partnership with the BCO/BPMs. You will help to lead process improvement events and participate in larger process improvement and transformation related projects. You will also be empowered to act as a BCO/BPM delegate towards our suppliers.
align with the Supplier Enablement Coordinator as well as the GEP Nexxe supplier engagement team for global business process documentation (including policies, system requirements, training material, network SOPs, business process instructions) reviewed with the Business Capabilities/Process network and approved by the relevant BCO/BPO.
You will partner with fellow Specialists /BCAs, BPMs, internal and external customers, and suppliers to contribute to the implementation of End-to-End solutions that optimize performance across functions and processes. You are accountable for supporting process execution to keep it harmonized and aligned across the different organizations. You apply Lean methods in daily activities and constantly display PT Behaviours.
Tasks & Responsibilities:
* Actively supports the deployment of the iCollab solution with our external supply chain business partners, and collaborates with our CDMOs and Direct Material Suppliers, Supplier Engagement Coordinators and GEP Supplier Enablement team. You liaise with Business Capability Analysts, Business System Owners, SMEs, IT, functional organizations and others as appropriate to drive delivery of the iCollab transformation projects.
* Acts as a Roche process ambassador for the Business Capability Owners as needed by transformation related projects facing the external as well as internal business partners
* Contributes to options analysis and design of solutions to resolve Plan to Deliver related process, system, performance indicators and/or data concerns, ie. for external business partner concerns
* Provides troubleshooting support for the iCollab project process clarification needs. Provide supplementary training for end users, submits remediation requests for system issues through the appropriate channels and escalates process, system or data design problems or improvement opportunities to the BCO.
* Acts as a supplier data steward for KPIs and Analytics as needed for core processes.
* Teamwork & Communication – Contributes to an environment of strong team spirit, timely and effective communications, sense of urgency, high motivation.
* Mindset – Embodies PT lean principles and methods while fostering a mindset of quality, innovation and continuous improvement throughout the organization by encouraging experimentation and learning. Is an active and visible change agent, promoting flexible and open mindset to new opportunities.

Must haves:
Education:
* BS/BA in a technical/scientific, business, supply chain or pharmaceutical field
* Lean Six Sigma Green Belt preferred
* APICS and/or SCOR certification is a plus
* Completion of formal training courses and seminars in business process management, supply chain, information systems/technology is desired

Experience:
* 7+ years experience in business/operations support in either Sourcing(Procurement), Manufacturing, Production Planning, or Warehousing/Logistics is mandatory, including experience with associated business systems and data
* Experience in Business Process Excellence and in applying LEAN or Agile methods and tools preferred
* Experience in a GMP regulated environment preferred
* Project management experience preferred
* Cross-cultural experience is preferred

Knowledge/Skills/Competencies:
* Ability to collaborate across organizations and cultures
* Demonstrated problem solving skills with an ability to recommend solutions
* Comfortable with ambiguity
* Well organized and able to manage multiple demands and commitments
* Open minded to standardization, centralization and speed
* Can-do (differently) attitude and acts with a sense of urgency
* Strong verbal and written communication (in English / German is a plus)
* Able to use quantitative and qualitative approaches to address business problems
* Exhibits a passion for high quality and strives for continuous improvement
* Able to use data to support change in business practices and processes
* Strong knowledge of data lifecycle management and commitment to a data ownership mindset

Referenz Nr.: 921081SGR
Role: Business Process – Capability Specialist
Industry: Pharma
Location: Kaiseraugst
Workload: 100%
Start: 01.03.2022
Duration: 12++
Deadline: 02.02.2022