CIAM Project Manager EpiCX (m/f/d)

CIAM Project Manager EpiCX (m/f/d) – Software Development / Pharma / CRM / English

Project:
For our customer a big pharmaceutical company situated in Basel we are searching for a highly CIAM Project Manager EpiCX (m/w/d).

Background:

The CIAM (Customer Identity and Access Management) Project Manager will be responsible for managing implementation of projects within the Global Customer Engagement (EpiCX) program. He/she will focus on delivering integrated solutions for the EpiCX program related to customer identity and access management.

The perfect candidate:

The CIAM Project Manager is a highly motivated, detail-oriented, self-starter and organized, manager with excellent communication skills and who has a passion for excellence, innovation and success. We are looking for someone with a strong project management background and ideally CIAM experience who worked with a CRM already.

Tasks & Responsibilities:
– Define, plan, and direct the execution of assigned projects for our Pharma IT customers (Global and Affiliate stakeholders) while balancing the competing demands of scope, time, cost, quality, resources and risks to produce a high quality product
– Responsible for project plan documentation including development, tracking and updating
– Accountable of proper requirements documentation by the team, i.e. use case specifications, user stories in agile format as well as the storage and recordkeeping of all requirements for future reference
– Responsible for product and support documentation
– Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects and bring creativity and innovation to resolve technical issues
– Effectively leading and facilitating project meetings as well as proactively controlling project scope, risks and issues
– Resource management, tracking budgets and financial forecasts
– Ensure project objectives/requirements are clear and agreed to by all stakeholders
– Manage relationships with various IT and business stakeholders to achieve project objectives and coordinate the team’s work with vendors and other stakeholders
– Facilitate project management activities across the entire project management methodology. Ensure successful and timely completion of deliverables, track progress against baseline schedule, manage project priorities and ensure adherence to the agreed scope.
– Conduct risk and issue management planning, identification, analysis and monitoring on projects; formulate risk and issue mitigation strategies, recommend and implement solutions.

Must haves:
– Bachelor’s degree in Information Technology or engineering study environment
– Min. 7+ years of experience as Project Manager in software development or integration projects, preferred in the pharmaceutical industry
– Experience in project management tasks such as stakeholder management, dependency management, vendor management, risk and issue management
– Experience in the Customer Identity and Access Management domain
– Experience in CRM Solutions
– Waterfall and Agile experience
– English fluent (spoken and written)
– Work independently or as a team player in a global team environment
– Possess an eye for detail and have excellent verbal and written communication skills.
– Professional virtual and in-person presence, good listening skills and excellent grammar
– Very strong analytical and troubleshooting skills
– Excellent time management and organizational skills; coordinate complex projects, meet deadlines and manage multiple tasks simultaneously

Nice to Haves:
– Previous Roche experience
– 8+ years experience of requirements documentation (Use Cases, User stories, etc.)
– Understanding of technical integration technologies such as API operations, ETL processes as well as database and cloud technologies so decisions can be made effectively on requirements

Referenz Nr.: 921301SKN
Role: CIAM Project Manager EpiCX
Industry: Pharma
Location: Basel
Workload: 100%
Start: 01.05.2022
Duration: 31.12.2022 with possible extension
Deadline: 28.03.2022

Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. If the position is not a perfect match and you wish to receive other opportunities directly, you can send us your CV anyway via this advert or to jobs[at]itcag[dot]com.

Contact us for further information regarding our company, our positions or our attractive payroll-only-program: +41 41 760 77 01.

About us:

ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT and Life Science candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.