Design OPS Manager (f/m/d)

Design OPS Manager (f/m/d) – Process /Vendor Management / Project Delivery tools / Change Management /AGILE / English

Project:
For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Design OPS Manager (M/F/D).

Background:

The DesignOps Manager has the remit to increase speed and quality as the team delivers and scale. Responsible for cross-team operational practice development and management. The DesignOps Manager will lead prioritization of project requests, project intake, oversees overall project delivery, tool / vendor management, team rituals, and the balance of time spent on chargeable work and shared knowledge development. The Design Ops Lead will manage project staffing, coordination of learning, team building, and similar needs

The perfect candidate: We are looking for a young professional candidate who is able to design and implement processes, has an analytical mindset and the ability to think beyond. The background should be more business oriented but there has to be a technical flair and the ability to work with different tools and technologies. Soft skills are very important and will be tested in a case study in the interviews.

Tasks & Responsibilities:

• Develop and grow the DesignOps capabilities within the chapter
• Help plan, define, and manage our operational Design Ops strategy, establishing workflow and process standards and best practices
• Develop and continuously improve a strategic framework for design services by in-house and

external agencies (managed services and RFP’s)

• Define project roadmaps together with design leaders, including key touchpoints, milestone dates, etc.
• Ensure allocated team members as well as clients understand the project plan and have a space to express concerns about feasibility or scope
• Drive governance processes and communication for Design Leadership in ongoing staff meetings, portfolio oversight, and metrics and budget tracking.
• Identify inter-dependencies or risks early on and proposes solutions on how to address them.
• Effectively works in a matrix with a highly engaged team and is able to inspire and coach team members
• Demonstrate effective people leadership as demonstrated by the Leadership Commitments
• Represent the department and core competencies inside and outside the organization
• Responsible for ensuring adequate reporting to support overall department management

Must Haves:

• Min. Bachelor degree Process Design Management, Business Administration, Change or Project Management or similar
• Min. 3 – 5+ years‘ experience in Design Operations, Design Project Delivery, Tools and Process Implementation, Processes, and Vendor Management
• Min. 2+ years‘ experience in Project Management and/or Change Management (e.g., in process implementation)
• Affinity with project delivery tools such as figma, monday.com or gSuite, miro, slack or similar as a tool owner / poweruser
• Strong ability to design and implement processes as well as ability to implement them technically in the available tools
• Experience in working in AGILE teams and in a matrix environment
• Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
• English fluent is a must
• Teamplayer, proactive, solution oriented, motivated personality
• Analytical mindset and ability to think beyond
• Very good communication skills with different business partners
• Technical affinity and ability to work with different technologies
• Winning personality in a team that can communicate directly
• Willing to support other people in the daily business.

Nice to Haves:

• Roche experience

Reference Nr.: 922514SDA
Role: Design OPS Manager
Industry: Pharma
Workplace: Rotkreuz
Pensum: 80-100%
Start: 01.05.2023
Duration: 12++
Deadline: 29.03.2023

If you are interested in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.

Contact us for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.

About us:

ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering.

We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.