International OCM Co-Lead in Knowledge Management (m/w/d)

International OCM Co-Lead in Knowledge Management (m/w/d) – EpiCX/ Prosci / German /LEAN / SixSigma

Project:
For our customer a big pharmaceutical company situated in Kaiseraugst we are searching for a highly qualified International OCM Co-Lead in Knowledge Management (m/w/d)

Backgound:
The Knowledge Management (KM) Global OCM Co-Lead works closely together with the KM OCM Lead and is accountable for the overall work of the Communications stream within the KM Organizational Change Management team. The OCM Co-Lead signs off-key deliverables and provides insights and guidance/overall direction to the entire team, including instilling agile ways of working.

The perfect candidate has worked in Organizational Change Management for min. 4 years, is experienced in Project Management and working with agile methodologies, and ideally has Roche experience.

Tasks & Responsibilities:
* Accountable for the strategic development and oversight of KM Global Communications & Engagement
* Co-owns the comms & engagement strategy and plan with your role having a particular focus on alignment with DCEN, EpiCX and wider CX initiatives, and flexes this where necessary
* In collaboration with key stakeholders to support the development of a communications strategy and framework
* Act as the conduit between DCEN, EpiCX and KM – manage the flow of information between the three CX initiatives to ensure alignment of messaging
* Engage with and manage key stakeholders from across the many different CX initiatives to ensure alignment in messaging
* Manage the delivery of KM comms and engagement activities, ensuring they are aligned to the overall OCM strategy and vision
* Support the communication of the digital/CX vision, which aims to inspire the organization and encourage the embracing of collective responsibility/networked ways of working
* Continuously develop the KM Program messaging and ’story‘ to consistently deliver against the program’s objectives in an impactful way
* Works with other teams of the KM Program to ensure transparency and visibility of the program’s progress is communicated effectively
* Support the KM Program Leadership team with key comms announcements
* Act as a ‚gatekeeper‘ to comms requests from across the Program, assessing the viability and connectivity of requests to the comms & engagement strategy
* Engage with and manage key stakeholders across the KM Program to ensure messaging remains on-point
* Co-own the key communication channels and continually develop the channel strategy to ensure effective cascade of messaging to relevant audience groups
* Co-own and continually develop key KM comms assets for internal use
* Co-Editor in Chief for all KM comms assets – contributor, reviewer of materials and responsible for obtaining final sign-off ahead of cascade
* Identify any risks or issues which may impact the delivery of the comms & engagement strategy and escalate to the Leadership Team where necessary

Must haves:
* Bachelor’s degree, MBA or other related graduate or postgraduate level degree
* Min. 4 years experience in OCM, change management, training and/or communications initiatives ideally with experiences in project management
* Accredited in Change Management certifications (i.e Prosci Practitioner)
* Excellent Stakeholder Management, cooperation and communication skills within multinational environment
* Excellent interpersonal skills and a proven ability to build and manage trusted relationships across cultural, and functional boundaries and engages with a wider network with ease
* Ability to lead with a strategic mindset that can continuously identify areas of improvement and provide ideas and solutions in parallel to delivering day-to-day work
* Confident in working with senior leadership teams to execute communications activities and disseminate based on target audience needs
* Good skills in Google Suite, experience in Adobe Suite, Adobe Acrobat and Knowledge Management Solution Systems is a plus
* Graphical skills with G-Site and experienced with mass mailing
* Excellent written and verbal English (C2 level) is required, German is a plus
* Is customer-centric and able to apply this mindset to all facets of work
* Strong flexibility and adaptability in changing circumstances, able to cut-through complexity and ambiguity to deliver meaningful and valuable results
* Ability to think and act strategically while remaining in the detailed execution and remain hands-on
* Ability to listen and be diplomatic while asserting his/her point of view based on objectivity and good judgment and appropriately pushing back when needed

Nice to Have:
* Roche experience or biotech/pharma experience is a big plus
* Project Management experience
* Experience in implementing Agile tools in complex multi-projects
* Accredited in agile methodologies
* Six Sigma Black Belt Certification

Referenz Nr.: 921308SGR
Role: International OCM Co-Lead in Knowledge Management
Industry: Pharma
Location: Kaiseraugst
Workload: 100%
Start: 16.04.2022
Duration: 6++
Deadline: 30.03.2022