IT Project Manager – Global Integration / CR Coordinator

IT Project Manager – Global Integration / CR Coordinator (f/m/d) – JIRA /Agile methologies / CRM Solutions / Risk Management / English

Project:
For our customer a big pharmaceutical company in Basel we are looking for a highly qualified IT Project Manager – Global Integration / CR Coordinator.

Background:

A Global Customer Engagement Program is an ongoing business and IT transformation program and foreseen to end 2023. Its main ambition is to add value to all customer interactions through a common, customer-centric technology ecosystem. The goal of the Global Integrations team is to enable the seamless exchange of data and information within the ecosystem and other systems in order to build scalable integrations which support key business capabilities and processes.

The IT Project Manager will be responsible for managing implementation of integration projects within the Global Customer Engagement program. He/she will focus on delivering global integrated solutions for, and will manage incoming Change Requests (CRs) for the integration team. The PM is accountable for the successful implementation of technology solutions through effective planning and execution throughout all phases of our project management methodology.

Tasks & Responsibilities:

• Define, plan, and direct the execution of assigned integration projects for our Pharma IT customers (Commercial, Medical, Affiliate stakeholders) while balancing the competing demands of scope, time, cost, quality, resources, and risk to produce a high quality product
• Creating and tracking project plans
• Effectively leading and facilitating project meetings
• Ensure project objectives/requirements are clear and agreed to by all stakeholders
• Manage relationships with various IT, business stakeholders and vendors to achieve project objectives
• Facilitate project management activities across the entire project management methodology: Ensure successful and timely completion of deliverables, track progress against baseline schedule, manage project priorities and ensure adherence to the agreed scope.
• Monitor, document and gain approval for changes to schedule, cost or project scope.
• Proactively conduct risk and issue management planning, identification, analysis and monitoring on projects; formulate risk and issue mitigation strategies, recommend and implement solutions.
• Manage the projects across global locations and time zones and be able to travel internationally as needed.
• Track project actions and ensure completion.
• Identify roadblocks and contribute to its solution.
• Coordinate analysis and assessment of CRs and its impact on the business/technology landscape.
• Identify and align with relevant stakeholders and product teams within the EpiCX program.
• Manage resources, delivery and accountability for multiple CRs based on business prioritization
• JIRA – Create/Maintain CRs and coordinates across teams to achieve progress.
• Maintain dashboard and metrics related to CRs

Must Haves:

• +6 years of experience as IT Project Manager (implementation projects, E2E)
• Experience and good skills in handling Change Requests for complex systems
• Very good knowledge of Jira
• Knowledge of waterfall and agile methodologies
• Experience with CRM solutions
• Experienced in risk and stakeholders management
• Knowledge of Product Ownership/Management and release management
• Excellent written and verbal communication in English
• „Hands-on“ attitude. Sense of urgency and prioritization skills

Nice to Have:

• Degree in a IT-related field
• Experience in the pharmaceutical industry
• Integration Projects experience
• Experience with integration technologies: Mulesoft, ETL, Informatica, Talend
• Understanding of integration and data architectures

Reference Nr.: 921962SDA
Role: IT Project Manager – Global Integration / CR Coordinator
Industrie: Pharma
Workplace: Basel
Pensum: 100%
Start: 23.10.2022
Duration: 8++
Deadline: 22.09.2022

If you are interested in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.

Contact us for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.

About us:

ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering.

We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.