System Engineer/Administrator SoLab (f/m/d)

System Engineer/Administrator SoLab (f/m/d) – Lab IT systems solutions / Windows Server / Client operating systems / CSV / Annex 11-21CFR Part 11/ GAMP 5/ data integrity/ English and German

Project:
For our customer a big pharmaceutical company in Basel we are looking for a highly qualified System Engineer/Administrator SoLab.

Background:
We are looking for a Junior Laboratory System Engineer / Administrator located at Basel to work for PT Informatics, the Informatics supporting Roche Pharma Global Technical Operations. This position is focused on Laboratory applications, infrastructure, clients and devices for Pharma Technical Development.

The perfect candidate:
The perfect candidate is a highly motivated Person with a technical educational background and first practical experience as a System Engineer. It would be a big plus if the candidate would already have experience in the pharmaceutical industry or in other regulated areas. At least fluent German and English are required as this person will communicate with customer, the CSV Team, Supplier and the internal IT partner.

Tasks & Responsibilities:
* Participate in small size projects and enhancements, work together with local/global CSV Team, Supplier, internal IT partner
* Create installation documentation based on existing templates and transfer knowledge to operating Teams onsite and remotely
* Ensure that operational work, project related activities and on-call services are performed according to defined KPIs
* Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
* Collaborate with end users to identify needs and opportunities for improved data management and delivery
* Coordinate resolution of incidents and fulfillment of service requests with multiple IT delivery partners
* Resolve or escalate problems for resolution when appropriate
* Maintain and develop process and technical knowledge

Must Haves:
* Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT field
* At least 2 years‘ experience providing Lab IT systems solutions and support to manufacturing organizations in the biotechnology or pharmaceutical industries
* Extensive knowledge and skills in Windows Server and Client operating systems
* Proven CSV Knowledge / Familiar with Annex 11/21CFR Part 11 requirements, GAMP 5 and data integrity guidelines
* Fluency in English and German (spoken and written)
* Good communication skills
* Service oriented attitude, being able to communicate with our customers, also in emergency situations
* High social skills, teamplayer
* Open mindset for agile ways of working

Nice to Haves:
* experience in the pharmaceutical industry

Reference Nr.: 922827SDA
Role: System Engineer/Administrator SoLab
Industrie: Pharma
Workplace: Basel
Pensum: 100%
Start: 18.09.2023
Duration: 12++
Deadline: 20.08.2023