System Support Specialist

System Support Specialist – IT / process management / technology / English

Role:

For our pharma client in Basel we are looking for a System Support Specialist (m/w/d).

Background:

Portfolio and Resource Management enables Global Procurement to better manage and prioritize a comprehensive portfolio and ensures that we focus our resources on the activities that provide the highest value. monday.com is our enabling technology for this. We are looking for somebody who is working on the below following activities.

The perfect candidate:

Ideally, the department is looking for a candidate who has already experience with monday.com which is a tool to build and manage any process, project or workflows. It is a new role and the person needs to have a passion for technology, IT tools and already experience in large companies, global & multicultural.

Areas of responsibility:

– Work closely with GP`s PRM function to ensure relevant needs and new requirements are reflected in monday.com
– Maintain existing boards, data and mappings in monday.com
– Build new boards for new use cases or evolved needs in monday.com
– Manage user access (e.g. new employees, employees that are leaving)
– Create and maintain training material
– Become an active member of the PRM monday.com Champions group
– Support GP employees in regards to monday.com related questions
– Collaborate with monday.com to understand new features and also addresses GP`s needs.

Must haves:

– Min. commercial diploma or similar, BA in economics or technology is a plus
– Experience in large companies, global & multicultural
– Gained first experience in technology related project management
– Demonstrates a customer centric mindset and understands GPs ways of working
– Good knowledge of IT tools and Google Suite
– Has a passion for technology, data and process management
– Is self-motivated and proactive with a very high degree of reliability
– Has a positive mindset and is willing to learn
– Good communication skills
– Fluent in English written and spoken is a must

Nice to Haves:
– Knows monday.com and has worked with the tool (would be beneficial but is not required as monday.com can be learned easily)

Reference no: 921628SKN

Role: System Support Specialist

Industry: Pharmaceutical industry

Workload: 100%

Location: Basel, Switzerland

Start date: 01.07.2022

Duration: 12 months contract, with possible extension

About us:

ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.