Workforce Supplier Services Manager (f/m/d)

Workforce Supplier Services Manager (f/m/d) – Fieldglass / HR / SOW / project management / German

Project:
For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Workforce Supplier Services Manager

Background:
Looking for a position to support efforts to manage and develop the Roche External Workforce Program as a part of Global Procurement. This person will sit within the External Workforce Supplier Enabled Services team and is needed to supplement capacity due to role changes and departures within the team combined with ongoing increases in project work.

The perfect candidate:
Ideally the candidate would have sufficient experience and confidence in the topic to be able to jump in and support without extensive onboarding and ramp up time. From a soft skills perspective, this person should be able to juggle multiple topics at one time, be able to both support and challenge customers and stakeholders and be comfortable working within a complex and often rapidly changing environment. From the technical perspective, ideally, we would look for a person with experience working either within an MSP program or managing a program, including some knowledge of Fieldglass capabilities.

Tasks & Responsibilities:

• Support work happening by MSP Program Managers in both Europe and North America to manage ongoing MSP programs, including working with internal stakeholders, both global hiring managers and also internal procurement colleagues to develop the overall program
  * Support global efforts to drive communication and change management during a time of evolution to the external workforce programs
  * Play a role in ongoing deployment projects for Fieldglass, including but not limited to:
  – Potential new site deployments and associated hypercare phase (both Temp Labor and Statement of Work module)
  * Deliver enablement sessions around key processes executed in Fieldglass for Statement of Work
  Support transactional questions arising from the Statement of Work program and resolve end user queries
  * Enable elements of the analytics and reporting capabilities coming from the program, including potential support to the overall development of a reporting strategy
  * Assist with project tasks relating to the deployment of SAP Fieldglass such as liaising with internal business colleagues to obtain data and process information to support implementation

  Must Haves:

• Project and change management expertise
  * Knowledge of external workforce and MSP programs
  * Experience in reporting from Vendor Management Systems (SAP Fieldglass preferred)
  * English required, German is a plus
  * General procurement understanding and knowledge beneficial
  * Educational background in business, life science or HR beneficial
  * Being comfortable working within a complex and often rapidly changing environment
  * Able to juggle multiple topics at one time

Reference Nr.: 922768SGR
Role: Workforce Supplier Services Manager
Industry: Pharma
Workplace: Switzerland, Germany, Candada, UK
Pensum: 100%
Start: 14.08.2023
Duration: 12 month

Deadline: 25.07.2023

If you are interested in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.

Contact us for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.

About us:

ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering.

We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.