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Apply NowLearning Program Specialist (m/f/d) – didactical methodologies / project management / coaching / english
Role:
For our client Roche Diagnostic based in Rotkreuz we are looking for a Learning Program Specialist (m/w/d).
Background:
We in Roche Diagnostic Academy support and strengthen the Diagnostics Global Customer
Support to help our key stakeholders in providing an outstanding customer experience. In the
complex world of global technical training, we strive for simplicity and effectiveness in
methodologies & processes. In order to reach an ideal learning experience and speed to
competence for a wide product portfolio and target group, we develop, offer and continuously
optimize our three main pillars of learning content, infrastructure and services.
Within the Roche Diagnostics Academy, the department for “Learning Program Management” is
responsible for the consultancy, conception and planning of learning programs for various target
groups, focusing on technical product training. In close collaboration with subject matter experts
the new development and modernization of the existing learning landscape to a modular blended
learning environment is the key strategy for the next few years. Learning programs are
conceptually prepared and handed over to our team for content production.
The perfect candidate:
We are looking for a candidate who has the necessary didactical background and experience in
digital learning to support the trainers but has also the qualification to coach/mentor negotiations
and can do Stakeholdermanagement.
Areas of responsibility:
– Plans the execution and conceptualize the constructional design of complex blended learning
programs for products within the Roche Diagnostics Product portfolio, with the focus on technical
product training for target groups of Roche & distributor technicians/ application specialists and
customer users
– Closely collaborates with business area experts of the global service organization, with regional
and affiliate field experts as well as with distributor and customer experts on the requirements
investigation for learning programs, to secure a sustainable and beneficial investment of training
digitalization
– Supports the achievement of defined Key Performance Indicators with regards to quality and
speed of project scopings and as a result the healthiness of the project pipeline as well as project
stakeholder satisfaction
– Takes care of communication activities from Learning Program Management perspective to
inform various stakeholders on e.g. didactical approaches, project progress and KPI status
– Drives educational project requests/ needs with especially via identifying internal/ external
subject matter experts and source material and/or content
– Supports the development and implementation of globally defined standards for training such as
modular learning paths creation, content delivery formats based on didactical foundations,
blended learning approach for effective speed to competence
Must Haves:
– Min Bachelor degree University in education, knowledge management or related studies, or
equivalent degree of higher education
– Min. 3 -5 years of professional experience in the design and production of digital learning media
– Expert skills in didactical methodologies and learning program conceptualization for adult
education, ideally in the environment of global service & support organizations
– Proven record of project management & planning skills including ability to manage time, budget,
stakeholders and lead/mentor negotiations
– Very good communication skills in an international environment and expertise in
consultancy/coaching/mentoring within projects and negotiations
– High expertise in the general functioning of a modern LMS (Learning Management System) with
a focus on the user experience within complex curricula and sequential modular learning paths
– Very good skills in written and spoken English
Nice to Haves:
– Coaching Certificate is an advantage
– Moderation experience of negotiation with different stakeholders
– Flexible, analytical and communicative personality
Reference no: 921215SKN
Role: Learning Program Specialist
Industry: Pharmaceutical industry
Workload: 100%
Location: Rotkreuz, Switzerland
Start date: ASAP
End date: 1 year with extension
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.
Apply NowIndustry | pharmaceuticals |
---|---|
Location | zug |
Type | contract |
Skill | learning-program-specialist-m-f-d-didactical-methodologies-project-management-coaching-english |