ARCHITECT / BUSINESS ANALYST

Referenznummer KDNR.028

IT experience gained over 30 years

Languages

French, German, Spanish

KEY SKILLS & EXPERTISE

• Wide experience of enterprise architecture with 30+ implementations including Siebel CRM, Billing (BRM, Amdocs, BSCS) and various middleware products, a majority of which were full project lifecycles.

• In-depth IT knowledge in CRM, ERP and Billing applications as well as the technologies that support them, e.g. SOA, databases, server infrastructure.

• Extensive project experience across multiple roles such as a developer, designer, architect, test and project manager.

• Strong leadership, negotiation and communication skills at both the executive level as well as on the technical or commercial side.

EXPERIENCE

Aug 2014 – Present Lead Architect

Network access and telecommunication, DK

Key Responsibilities:

• Project technical lead responsible for the complete re-implementation of Siebel and the middleware platform via an agile methodology.

• Design, specification, build and test of eTOM-based processes for MVNO to standardise and upgrade customer’s application to standardised Siebel Telco functionality.

• Responsible for the conception of the entire project from project plan (backlog), the customer structure, product model, migration, test strategy, etc. with an 8-month implementation objective.

Nov 2013 – Aug 2014 Principal Architect

Telecommunication, UK

Key Responsibilities:

• Design for core Customer telecommunication stack encompassing Siebel CRM, ATG, BRM, OSM, OPH and UIM (RODOD) as well as Alu SurePay and Chordiant.

• Definition of workshops responsible for defining scope, process and content of multi-country process standardisation for Consumer and Enterprise stacks (Siebel and Salesforce.com, respectively) for Call Centre, Online and Retail channels.

• Lead architect for design of multiple products such as OneNet Business responsible for the conceptual and logical architecture specifications (e.g., data, application, technical architecture).

Oct 2013 – Nov 2013 Senior Solutions Architect

Telecommunication, NL

Key Responsibilities:

• Solution design, process flows, technical stacks and component for the specific domain areas, i.e. customer, order and product management.

• Definition and redaction of E2E Solution Design for customers’ requirements for the CRM and Online domains (Siebel, Salesforce.com, ConceptWave, Sigma).

• Liaison with the customer IT business team to understand/finalize requirements and buy-in for the business requirements.

Sept 2010 – Sept 2013

Telecommunication, HU

Jan 2013 – Aug 2013 Interim Chief Architect

Key Responsibilities:

• Performed program setup and initial scoping for online/Web projects using ATG for Magyar Telekom’s first Agile project

• Managed, validated and enriched the output of the architecture team as well as rallied the business involvement and resulting contributions.

• Performed Oracle OSM and NEC NetCracker scoping and initial assessment or evaluation focusing on the product decomposition downstream from Siebel Order Management.

• Delivered the “Vision 2017″ roadmap as well as scoping a five years set of projects providing complete E2E solution

• Provided comprehensive blueprints of the enterprise architecture.

• Provided IT governance processes as well as supporting the recruitment of my successor.

April 2012 – Dec 2012 Senior Test Manager

Key Responsibilities:

• Aided the successful completion of the Siebel CRM and AIA design and development phases, ensuring that the order

handling was fully tested.

• Validated and participated in the execution of the integration system, end to end and UAT test cases.

• Liaised with the principal stakeholders, i.e. offshore and on-shore developers, testers, HLD/LLD analysts and IT operations.

Sept 2010 – Mar 2012 Lead Solutions and Technical Architect

Key Responsibilities:

• Guided the functional and technical teams for the E2E ngCRM solution, i.e. Siebel CRM, AIA, order execution and product catalogue across BSS and OSS.

• Provided design assurance and solutions for the analyst team in domain areas including technical architecture, integration, product modelling, quotes and order life cycle including provisioning.

• Liaised with the business, offshore teams, developers and other analysts to understand and finalize business and technical requirements.

• Responsible for validating and finalizing solution design.

• Recruited the design team and rectified staffing issues.

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