Senior Technology-Consultant

Referenznummer KDNR.545

Date of birth:  7th January 1963

Languages

English: mother tongues

German: mother tongues

Learned languages

French, Chinese

Profile

A highly communicative and extroverted graduate with an outstanding drive to exceed expectations in the ICT

industries. Core competences range from network and system design architecture through BOT (build operate

transfer) to network operation. Specialised in: SDH, DWDM, CWDM, PDH, H-PBX, ATM, IP, VoIP, IP-TV, MPLS,

3Play, GSM, UMTS, LTE, WiFi, WiMAX, LMDS, GPRS, TETRA, SS7, WLAN, E-ISDN and LL – Provisioning with

strong emphasis on OSS/BSS/RDBMS-integration and system integration altogether. Ultimate career objective:

carriers, operators and equipment vendors strongly involved in telecommunications and IT.

Network, IT, Transmission and Provisioning Toolset Summary

Network Equipment

Nortel TN1X (1C&1P), 1X/4, 4X, 4XE, 16X, 16XE, 64X, PDMX,

DMS-100E, GSP, Option61, OM5200, LH1600, UTRAN, DMSMSC/

VLR; Lucent 5ESS, Apex, PSAX4500, ADM-16; Nokia

MSC, BTS/DX200//BSC3i/NodeB/RNC, EDGE, Flexihopper

(Nokia FlexiFamily™); NEC Pasolink2300/2500/2600/3000S;

Nortel MGMFP-1AOC28; LightPointe FL155/1000,

FS1/25/1000; Alcatel OmniPCX 4400, OPTINEX

1650SM,1660SM, 1640FOX.

Protocols

TCP-UDP/IP, IPX, IPv4/v6, SS7, HDLC,

X.25, X.121, E-ISDN, VoIP, NETBIOS, SNA,

VTAM, NCP, PCM, IGRP, IGMP, RIP,

OSPF, APPC, APPN, CAS, CCS, SIP,

AAL1/2/5, RANAP, RNSAP, NBAP,

GTP/GTP-U, Q1, H.323, RTP.

Network & IT Equipment

NET IDNX20/90, Micro20; Siemens SMA 16-4.1; ADC

FX4400/8800: Cisco 2500/2502/4000/3640/7300/7513,

Photonics DWDM-OADM/TERM/OLA/LEM; IBM

5494/5394/3174/3274; GDC1281/1291/Minimux; BayNetworks

Centillion 100ATMSpeed; Telenex Matrix Rev. 8.9, Datascope;

Fireberd 6000; Agilent Omniber718; W&G DIT-24,

OMK14/15B, MTS5100; Netronix TokenMaster2000/4000;

Pairgain MM768; Alcatel 1641; Telebit 8196A/8396A;

Nexus8610; Nokia GGSN Release 5.0 (WA); Cassidian

TETRA EPD-GW (PDA)/CDD/DXT3/TB3/DWS/TCS/ATS; Nokia

Siemens Networks Q1-Agent/DN2 (TETRA).

Interfaces

F/E1, E1, E3, DS/3/T3, V.24, V-35, RS-449,

G.703, G.703/704, X.21, STM-1/4/16, Iub,

Iur, IuPS/CS, A-bis, Gn, Gb, Gp, Gi.

Standards & Recommendations

ITU-T Rec. G. 821/826; G.841/842; G.711;

G.707; G.652/653/654/655; M.1400; G.957;

G.911; E.164; Y.2001; H.323; H.248; IEEE

Std 1012-1986, 802.5, 802.11b/802.11g; EN

50173; 60825-1 & 60825-2; 188000; EKAS

Nr. 6508; SUVA Nr. 6502; DIN 69905; VModell

XT Ver. 1.0; eTOM/ITIL (ITU-T Rec.

M.3050).

LAN

TR, Ethernet, FE, GBE, 10GBE.

WAN/MAN/GAN/Wireless

SDLC, FR, PDH, SDH, DWDM, CWDM, VPN, WLAN, FSO, LTE

ATM, MPLS, xDSL, TDM, WLAN, Soliton Transm., FTTx, GSM,

UMTS, WiFi, WiMAX, LMDS, GPRS, W-CDMA, TETRA, TEDS.

IT Systems

IBM AS/400, 3090, 3081, RISC6000,C/SArchitectures;

MS Windows/DOS; IBM

OS/2; EMC² VMware Workstation.

Programming Languages

Basic, CL, SQL, Toolbook (OO).

RDBMS and NMS Toolset Summary

Office Tools:

MS Word, Access, Excel, Powperpoint, Outlook,

Project.

Design & Controlling Tools:

MS Visio 2000 SR1, Micrografx Designer, IBM TSO,

SAP/R3.

NMS Tools:

HP Openview; Siemens ENMS (Rel. 3.0); Cisco

Works, WaveIQ (Rel. 2.2); Alcatel 1354RM Rel.5;

Nortel Phamos / Trail Manager (Rel. 1.1) / ITM-SC

(Rel. 3.1) / NRM/INM (Rel. 2.0); ADC Fibermux

CC8885Z MIB; Ericsson NM400 (Vers. 6); Sniffer

Network Analyzer (Rel. 4.4); Nokia Siemens

Networks NetAct V5.0 (TETRA).

Provisioining & Surveillance Tools:

ARS Remedy Rel. 3.2; Nortel Clarify, Preside; Cramer

Dimension; Sprout ARMS; INET Geoprobe/IT7; Aircom

Connect; ITVision Netrise/NetX; Micromuse NETCOOL

Suite. NexusNETVIEW (Rel. 4.0UL2, 4.1.1, 4.1.2,

4.1.2UL); Business Objects XI Rel. 2; Detecon NetWorks

Optimization Tool; IBM Rational ClearCase.

Education , Qualifications and Courses

Dec. ’04 2 Weeks Management Development Program: Orange Academy, Lausanne / CH.

Dec.‘02/Jan.‘03 3 Weeks Management Strategy Seminar: Schmidhauser & Partner, Winterthur / CH.

Sept. ‘99 1 Week Cramer Dimension Training: diAx Telecommunications, Zuerich / CH.

May ’99 1 Week TN-4X Element Controller (Rel. 3): Nortel Networks, London / UK.

May ‘98 1 Week Nortel Network Resource Manager: Nortel Networks, London / UK.

Jan. ’98 1 Week TN-MS EC-4X Operations Course: Nortel Networks, London / UK.

Feb. ‘98 1 Week TN-4X CAT Course: Nortel Networks, London / UK.

Aug. ‘97 1 Week IDNX Operations Course: NET, London / UK.

Nov. ‘95 1 Week Cisco ICRC: Cisco Systems, Zuerich / CH.

June ‘94 1 Week Seminar Bridges, Switches, Routers: Wandel & Goltermann, Berne / CH.

Oct. ’91 1 Week Information Security: Interep Datacom, Berne / CH.

June ‘91 1 Week Local Area Networks: Interep Datacom, Berne / CH.

March ‘91 1 Week Netview Advanced Network Operation: IBM, Zuerich / CH.

Sept. ‘91 2 Weeks AS/400 Office: IBM, Zuerich / CH.

Oct. ‘90 1 Week SNA Concept and Realization: IBM, Zuerich / CH.

Oct. ‘90 1 Week SNA Datacommunication: IBM, Zuerich / CH.

Oct. ‘90 1 Week VTAM/NCP Implementation: IBM, Zuerich / CH.

June ‘89 1 Week PT88SREP/871: Siemens, Munich / D.

May ‘89 1 Week 22K2810L / PT90: Siemens, Munich / D.

Nov. ‘89 1 Week HQP40/PROdot/Overture106/120D/180E/Swift24: Citizen, London / UK.

Nov. 2008 – Present University of Fribourg

Executive Diploma in ICT Management (analytical, functional and

interpersonal skills, complex and global ICT & Utility business environment)

Nov. 1998 – Jan. 2000 Washington International University

Ph.D. Econ. (strong emphasis on entrepreneurship, business administration

& corporate governance)

Nov. 1989 – March 1992 Commercial Institute Zurich

Higher National Diploma Econ. (management training, coaching, controlling,

financial management, processes and procedures, macro economics)

April 1979 – March 1983 Schaffhausen College

Bachelor of Science E. E. (planning and implementation electrical

engineering)

Work Experience

March 2012-Present Senior Technology-Consultant,

Computers Accessories & Software, DE/CH

Consult and acquire state of the art technologies, projects and innovation solutions for ICTenterprises

and other customers. Provide quality assurance according to V-Modell XT and

CMMI (Capability Maturity Model Integration) as reference models to develop products and

services in the ICT-industry. Manage budgets and resources for QA-projects and innovation

solutions. Compose feasibility studies in order to successfully lead technology innovation from

the seed phase to a fully market capable product. Develop and document product flyers,

defend standards and perform risk management.

My duties include:

• Tailor V-Modell XT and CMMI theories to customer specific application development

practices

• Perform speeches and presentations for innovation congresses and various plenums

• Consult and develop technology innovation in Europe, Germany and China (ZEEM H2O2

Catalyst – Zero Emission Energy Module)

• Customer acquisition and coaching of key accounts in ICT and energy industry worldwide

• Provision of test reports of complex application development for final customer delivery

• Product development and documentation for innovative ICT- and energy solutions

• Commercial quotation responsibility for large tenders in the ICT and energy industry

• Manage strategic and operational release rollout for mobile network according to ETSI

standards (TETRA Rel. 6.0)

June 2011-March 2012 Senior ICT Consultant / Senior Bid Manager

Telecommunication, CH

Provision of solution designs and bid quotations for managed services like UCC, IaaS, PaaS

and SaaS. Design bespoke customer solutions for managed services with telecommunication

and data centre solutions. Define requirements and features from “pay-for-what-you-use” to

highly redundant and secure models to meet FINMA-requirements for pan European clientele.

Commercially and technically manage design of PaaS-solutions with APIs, website portals or

gateway software installed on customer’s infrastructure. Manage project teams to deliver

solutions providing video, instant messaging, voice, conferencing, CMS and application

sharing services to business customers. Analyze features and requirements and adapt

customer needs to products and services provided in bid deliverables and due time. Consult to

meet customer requirements and solutions to deliver products and services from Ethernet to

40GbE, MPLS, IN, VAS, VDI, SS7-traffic, SIP-trunking and hosting services over VM.

My duties include:

• Perform checks and feasibilities during bid lifecycles in terms of deliverables

• Ensure financial sustainability of deals (IGMAD, IRR, NPV, payback, P&L)

• Achieve full legal (i.e. penalties, liabilities, SLA) and operational compliance within bid

projects

• Guarantee commercial responsibility and engagement authority

Nov. 2008-June 2011 Senior ICT-Consultant

Computers – Accessories & Software, DE/CH

Design and establish network and resilience architectures for packet and circuit switching

networks. Develop service level agreements and negotiate network and platform availabilities.

Sustain customer satisfaction and key performance indicators for NGN/IMS/LTE platforms.

Consult and ensure quality assurance for provisioning data, number analysis, pricing and

service margins. Manage strategic release rollout for large mobile network with four transit

sites. Enhance and propose system architectures to ensure methodologies for disaster

recovery and business continuity for medium and large ICT providers. Perform lectures and

speeches to develop innovation and product technologies in Germany, Switzerland and China.

My duties include:

• Develop NGN/IMS design according to eTOM/ITIL (ITU-T Rec. Y.2001 & M.3050)

• Provisioning and development of platform for TCP/IP provisioning concept in own AS

domain

• Consult and develop technology innovation in Europe and China (ZEEM H2O2 Catalyst)

• Customer acquisition and coaching of key accounts in ICT and energy industry

• Test and perform laboratory experiments with large ICT platforms (HP, Compaq, Sun)

• Product development and pricing for H-PBX, 3Play and IP-TV services

• Consult network operator to restore customer satisfaction for 3Play services (VoIP/SIP)

• Define, distinguish and document strategic and operational release rollout for mobile

network according to ETSI standards (TETRA Rel. 6.0)

March 2007-Oct. 2008 Senior ICT-Consultant

Management and technology consulting, CH

Perform customer acquisition in Swiss telecommunication and IT-market including

establishment of key accounts. Maintain network among decision makers within large ICToperators

in Switzerland. Undertake a market study to position an OSS/BSS-vendor amongst

large fixed and mobile network operators. Assume leadership as project manager to migrate a

finance and controlling application and reporting tool for one of the largest ICT solution

providers worldwide.

My duties include:

• Conduct sales presentations and create detailed proposals

• Provision of quarterly sales and acquisition report for Swiss market

• Consult large fixed network operator to improve customer centricity from 1.-level support

through to expert development level

• Define logical interfaces (NGN, FMC, IMS, SS7, 2G, 2.5G & 3G) for OSS/BSS-market

study

• Development of migration concept consisting of requirement specification (DIN 69905),

feature plan, use cases and rollout/migration plan

• Manage platform migration from proprietary DB-solutions to Business Objects XI on

business intelligence environment (partner alliance with sales volume ~ €400 million pa)

• Participation in radar team as ICT-technology contributor within the group